Terms of service.
The terms that apply to this website and to orders placed with us.
These terms govern your use of this website and any purchase made through the online stores operated by DIVITIDIRECT TRADING - FZCO. By using the site or placing an order you agree to them.
Who we are
DIVITIDIRECT TRADING - FZCO, IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates. Contact: info@divitidirect.com.
Orders and contracts
An order placed on one of our stores is an offer to buy. The contract is formed when we send the order confirmation. We may decline or cancel an order where a product is unavailable, a price was displayed in error or fraud is suspected; any payment taken is refunded in full.
Prices and payment
Prices are shown in the store's currency and include applicable taxes unless stated otherwise at checkout. Payment is taken at the time of order through our payment providers. Subscriptions renew at the stated interval and price until cancelled; the terms, price and cancellation method are shown before you subscribe.
Delivery, returns and refunds
Delivery times and costs are set out in the shipping policy; returns and refunds in the refund policy. Your statutory consumer rights are not affected.
Products
Products are for personal use and must be used as directed. Product information is provided for general wellness purposes and is not medical advice; consult a healthcare professional if you have a medical condition, are pregnant or take medication.
Intellectual property
The content of this site and our stores, including text, images, logos and software, belongs to us or our licensors and may not be reproduced without permission. Brand names are trademarks of their respective owners.
Liability
We are liable for death or personal injury caused by our negligence, for fraud and for anything that cannot be excluded by law. Otherwise our liability is limited to the amount you paid for the product or service concerned. We are not liable for indirect or consequential loss.
Governing law
These terms are governed by the laws of United Arab Emirates. Consumers may also rely on the mandatory consumer-protection rules of the country in which they live, and disputes may be brought before the courts of that country.
Changes
We may update these terms from time to time; the version in force is the one published on this site at the time of your order or use.
Last updated 2026-09-30.